Terms & Conditions

These Terms & Conditions (“Terms”) govern access to and use of HABB One, a modular ERP platform for workshop businesses, including its web application, admin console, owner portal, and the kiosk time-tracking app (together, the “Service”), provided by HABB Global (Pvt) Ltd (“HABB Global”, “we”, “us”). By creating an account, starting a trial, or otherwise using the Service, you agree to be bound by these Terms on behalf of yourself and, if applicable, the company you represent (the “Customer”).

You must provide accurate registration information and keep your login credentials confidential. You are responsible for all activity under your account, including actions taken by employees your company grants access to (e.g. kiosk PIN logins). Notify us immediately of any unauthorized use.

• New tenants receive a 14-day free trial with all modules unlocked and no credit card required.
• Unless upgraded or cancelled before the trial ends, the account automatically converts to the Starter plan at the then-current price shown on the Pricing page.
• Subscriptions are billed monthly in advance, in US dollars, and include VAT at the rate stated on the Pricing page.
• Plans may be upgraded at any time (effective immediately, prorated on the next invoice) or downgraded/cancelled at any time (effective at the end of the current billing period).
• Fees are non-refundable except where required by law or expressly stated otherwise.

You retain all rights to the data you input into the Service (customer records, employee records, time entries, invoices, and similar business data, collectively “Customer Data”). We process Customer Data solely to provide and support the Service, in accordance with our Privacy Policy. You are responsible for ensuring you have the necessary rights and consents to input any personal data of your employees or customers into the Service.

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable regulations.
• Attempt to gain unauthorized access to another tenant’s data or to the Service’s infrastructure.
• Reverse-engineer, decompile, or resell the Service without our written consent.
• Upload malicious code or interfere with the Service’s normal operation.

The kiosk (tablet or mobile) time clock allows employees to clock in and out using a personal PIN issued by their employer. The Customer is responsible for informing employees that their attendance data is recorded and for obtaining any consent required under local employment law. See the Kiosk App Privacy Policy for details on data collected by the app.

HABB One, its software, design, and documentation remain the exclusive property of HABB Global (Pvt) Ltd. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business operations during an active subscription. No other rights are granted.

We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where reasonably possible. Enterprise plans may include a separately agreed service level agreement (SLA).

Either party may terminate a subscription as described in Section 3. We may suspend or terminate access immediately if you materially breach these Terms, including non-payment or violation of the Acceptable Use section. Upon termination, you may request an export of your Customer Data within 30 days, after which it may be deleted in accordance with our data retention practices.

To the maximum extent permitted by law, HABB Global shall not be liable for indirect, incidental, or consequential damages arising from use of the Service. Our total liability for any claim arising from these Terms is limited to the fees paid by the Customer in the three months preceding the claim.

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

Questions about these Terms can be sent to support@habbglobal.com.